To all of you who filled out my Bookworm Room contact form and never heard from me — I am so sorry. I had a major hole in my thinking and entirely missed your messages.
I know that there’s a “contact Bookworm” tab on my blog. It was set up a long time ago, and I kind of forgot about it. If I thought about it, it was that it simply gave an email address to contact me. If I’d actually checked it out and seen the contact form, I would have assumed that the contacts automatically routed to my email.
Oh, boy, was I wrong! While I was updating my WordPress today, I started poking around at dashboard buttons I’ve always ignored. One of them was labeled “feedback,” which I’d always assumed, without bothering to verify, contained messages from WordPress that were of more interest to my webmaster than to me. It was only today, for the first time, that I clicked on that link and found, to my absolute horror, that all the messages from people who filled out my “contact” form were hiding behind that “feedback” link. Nothing got forwarded. It all just sat there.
I’m going to start now sending out apologies to every single person who filled out the form and who never heard back from me. This will take a long time because the “feedback” page doesn’t include any easy way to reply to people. I’ll have to block and copy each email address into my email account.
This post is my public apology. I am so very sorry I ignored you. There is no excuse for my failure to do so. I was thoughtless and lazy. [Read more…]